• Contact Sales
  • Resellers
  • Support
Yubico Header Text LogoYubico Header Text Logo
Why Yubicoexpand_more
Why Yubico
  • Enterprises
  • SMBs
  • Individuals
  • Developers
  • Careers
  • Partner programs
  • Affiliate program
  • Contact Sales
  • Events
  • Press room
  • Yubico Blog
  • Yubico Executive Connect
  • About us
  • The team
  • Investors
  • Innovation history
  • Secure it Forward
Man holding YubiKey
Easy-to-use, secure authentication

With YubiKey there’s no tradeoff between great security and usability

Why YubiKey
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Google headquarters
Proven at scale at Google

Google defends against account takeovers and reduces IT costs

Google Case Study
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Hand holding YubiKey behind Apple iPhone
Protecting vulnerable organizations

Secure it Forward: One YubiKey donated for every 20 sold

Learn about Secure it Forward
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Productsexpand_more
All products
  • YubiKey 5 Series
  • YubiKey 5 FIPS Series
  • YubiKey Bio Series
  • Security Key Series
  • YubiKey 5 CSPN Series
  • YubiHSM 2 & YubiHSM 2 FIPS
  • YubiEnterprise Subscription
  • YubiEnterprise Delivery
  • Yubico Authenticator
  • Computer login tools
  • Software Development Toolkits
  • YubiCloud
  • Using YubiKey is easy
  • Find the right YubiKey
  • Works with YubiKey
  • Compare YubiKeys
Woman holding YubiKey 5ci
One key for hundreds of apps and services

YubiKey works out-of-the-box and has no client software or battery

Yubico protects you
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
See YubiKeys as a Service
YubiEnterprise Subscription delivers scale and savings

Gain a future-proofed solution and faster MFA rollouts

See YubiKeys as a Service
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Solutionsexpand_more
Solutions overview
  • Zero Trust
  • Executive Order OMB M-22-09
  • Phishing-resistant MFA
  • Passwordless
  • Compliance
  • Cyber Insurance
  • Secure supply chain
  • Critical infrastructure
  • Hybrid & remote workers
  • Secure privileged users
  • Mobile restricted environments
  • Call centers
  • Shared workstations
  • Microsoft ecosystem
  • Salesforce workspace
  • IAM solutions
  • AWS environment
  • HYPR experience
Hand holding YubiKey behind Apple iPhone
The Bridge to Passwordless

Begin the journey to make your organization passwordless

Get the white paper
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Lock on a laptop
Accelerate your Zero Trust Strategy

7 best strong authentication practices to jumpstart your Zero Trust program

Get the white paper
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Government building
Federal cybersecurity requirements

See guidance for CIOs and leaders to prepare for the modern cyber threat era

Get the white paper
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Industriesexpand_more
Industries overview
  • High tech
  • Federal government
  • Federal systems integrators
  • State & local government
  • Education
  • Financial services
  • Elections & campaigns
  • Retail & hospitality
  • Telecommunications
  • Healthcare
  • Pharmaceuticals
  • Cryptocurrency
  • Energy & natural resources
  • Manufacturing
man working a manufacturing line
Manufacturing and supply chain security

Authentication best practices for manufacturing using highest-assurance security

Get the white paper
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Person looking at a computer with a government building showing
Phishing-resistant MFA: Fact vs. Fiction

Meet requirements for phishing-resistant MFA in OMB M-22-09 guidelines

Get the white paper
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Remote workers at a wind farm
Secure energy and natural resources from cyber threats

Best practices for phishing-resistant MFA to safeguard your critical infrastructure

Get the white paper
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Resourcesexpand_more
All resources
  • Yubico Blog
  • Cybersecurity glossary
  • Authentication standards
  • Resource library
  • Developer program
  • Product briefs
  • Solution briefs
  • Case studies
  • Get a pilot started
  • White papers and reports
  • Webinars
Laptop with a YubiKey inserted
BeyondTrust: secured with a subscription

A leader in Privileged Access Management simplifies YubiKey deployment

How they optimized ROI
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
S&P Global Market Intelligence report: old habits die hard

Only 46% of respondents protect their applications with MFA. How about you?

Read the report
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Considering Passkeys for your Enterprise?

Learn how to avoid the common pitfalls of synced passkeys

Get the Ebook
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Supportexpand_more
Support home
  • Find the right YubiKey
  • Set up your YubiKey
  • Downloads
  • Product documentation
  • Support articles
  • Support Services
  • Professional Services
  • YubiEnterprise Subscription
  • Works with YubiKey Program
  • Buying and shipping information
  • Security advisories
  • Help center
YubiKeys in lots of form factors
How to set up your YubiKey

Follow our guided tutorials to start protecting your favorite services

Set up your YubiKey
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
YubiKey on a keychain plugged into a laptop
Find the best YubiKey for your needs

Take the guided quiz and see which YubiKey best fits your or your businesses needs

Take the quiz
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
Worker with a calculator and laptop with a spreadsheet
Accelerate your YubiKey deployment

Technical and operational guidance for your YubiKey implementation and rollout

Professional Services
  • MFA
  • phishing-resistant MFA
  • YubiEnterprise
  • YubiEnterprise Delivery
  • YubiEnterprise Subscription
  • YubiKey
SubscribeStore
  • Home » Blog » As Told By Adopters: YubiKeys’ ROI

    As Told By Adopters: YubiKeys’ ROI

    Forrester TEI Consulting Team

    Forrester TEI Consulting Team

    September 13, 2022
    4 minute read
    Share on FacebookShare on TwitterShare on LinkedInShare via Email

    The need for security is non-negotiable. It remains a top priority universally – online, offline, on vacation or at home. With more workers signing on in a variety of locations these days enterprises remain at risk of compromising sensitive data via phishing and stolen credentials. 

    Yubico’s YubiKeys, hardware-based phishing-resistant multi-factor authentication (MFA) solutions, exist to reduce such risk. Yubico commissioned Forrester Consulting to evaluate the potential financial impact of deploying YubiKeys. We interviewed five of their enterprise customers (across manufacturing, energy, transportation, media and B2B technology industries) and summarized the results via a composite framework in the newly released study “The Total Economic Impact™ of Yubico YubiKeys.” 

    Infrastructure and staffing required to protect against breaches demands a significant investment – the study does not discount this. Yet, the findings also do not understate the cost of a security breach exposure, especially when employees, users and partners are counting on an organization to keep their data and authentication secure. 

    YubiKeys delivered a risk-adjusted three-year return on investment of 203% and a payback period of 11 months.

    What comprises the 203%? YubiKeys significantly reduces risk exposure to theft attacks. Those interviewed stated a 99.9% risk reduction of phishing and credential threat attacks, virtually eliminating social engineering. Moreover, we were able to find that the sum of all other benefits (to be discussed below) alone outweighs the cost over a three-year period. These additional benefits met the common challenges shared among our interviewed organizations, a portion of which previously used alternate MFA solutions.

    So, what are those added benefits? Here’s a snapshot:

    #1: Improved reputation and ability to win security-related contracts

    Through active promotion of YubiKeys during prospect calls, several organizations gained access to new clients with high-security requirements consequently increasing profit from improved reputability. The study attributes 50% of revenue from better deal conversions to YubiKeys.

    #2: Security operations efficiency labor savings

    By simplifying password policies and reducing policy management, organizations reallocated time for their DevSecOps employees to higher value tasks.  

    #3: Help desk support savings

    Not only did DevSecOps save time, the IT help desk saw a 75% reduction in password-related help desk tickets after YubiKey adoption. 

    #4: Improved end-user productivity

    Thanks to YubiKeys, customers no longer needed to memorize passwords and meet stringent requirement processes; instead, they appreciated the simplicity (and time savings) of tapping the YubiKey to enter their system. The study finds half an hour saved per employee per password update and two hours saved per password reset. 

    Yet, this isn’t all we heard. 

    Some benefits aren’t quantifiable but are equally important. Customers lean on YubiKeys for an improved employee experience (goodbye legacy hardware frustration), flexible purchasing with YubiEnterprise Subscription and for an extensive built-in partner and vendor ecosystem. This allows customers to share what’s working and what’s not with others on their MFA journeys. Those interviewed stressed the ability to leverage open standards for MFA, adapting as the industry evolves. When it comes to security, the only “us vs them” ought to be enterprises against hackers, right?

    The decision to choose YubiKeys cannot be attributed to a single factor. A Product owner of authentication in the manufacturing industry states: 

    “We chose Yubico for a few reasons. … We like the flexibility of the various tokens with USB-A, USB-C, [Lightning, and NFC]. … We like that they have a lot of different ways you can utilize them. We can utilize them as an event driven token, an HOTP token with a button press, or basically as a static password similar to a security card.”     

     An IT product manager, media and communications industry adds:

    “[YubiEnterprise Subscription] lets us choose. Over time, we went with a YubiKey 5C NFC, which is what we were looking for to get the combination. But if we were to branch it out into other types of keys we were offering [to users], it would be very easy for us to add that then.”

    Finally, within the media and communications industry, the same IT product manager recounts: 

    “Our decision to go with YubiKeys was the enterprise distribution platform and the ability to do sort of point-to-point distribution. We chose a model that met our needs and could do the fulfillment.”

    After all, it’s purposefully built as a solution that is NOT a one-size-fits-all product. Authentication is yours, and yours alone. To read more about the path to a passwordless future, and to let the customers speak for themselves, check out: “The Total Economic Impact™ of Yubico YubiKeys.”

    ————————

    Editor Note: For more information on the Forrester report: The Total Economic Impact of Yubico YubiKeys, be sure to join our webinar on October 11 at 9 a.m. PT. 

    Share this article:

    Share on FacebookShare on TwitterShare on LinkedInShare via Email

    Recommended Posts

    • Q&A with CEO Mattias Danielsson: Yubico’s next stage of growth as a public company and what investors can expect

      Today marks an exciting, historic day in Yubico’s history: the company is now publicly traded under the ticker symbol YUBICO on Nasdaq First Growth North Market in Stockholm. As the cyber threat landscape continues to evolve rapidly through increasingly sophisticated attacks like phishing, the need for phishing-resistant MFA with the YubiKey are at an all-time […]

      Read more
      • Investors
      • Q&A
      • thought leadership
    • Five foundational cybersecurity controls to mitigate 90% of breaches

      During my 16 years in the cybersecurity industry, and after discussions with numerous CISOs and cyber security experts, they all agree that there are five easy steps all organizations can take to mitigate over 90% of all cyber breaches1.  Just like cars were not initially designed for safety, the internet was not designed for security. […]

      Read more
      • best practice guide
    • Okta + Yubico: Better together

      Modern cybersecurity needs to be phishing-resistant, but it also needs to incorporate a great user experience for employees, IT teams and customers. We know traditional authentication methods are perceived as user-friendly, but they are not secure and vulnerable to most attacks  – in fact, 59% of people still rely on username and password to authenticate […]

      Read more
      • Okta
      • Partner Program
    • Works with YubiKey Spotlight: How Yubico works with industry leaders who share the commitment to strong authentication

      As the cyber threat landscape continues to evolve rapidly in the form of more sophisticated attacks like phishing and ransomware, the need for industry collaborations and partnerships are more critical than ever to help businesses and consumers stay secure online. We first launched the Works with YubiKey (WWYK) program in 2018 with this in mind […]

      Read more
      • Works with YubiKey
      • wwyk
Yubico Text LogoYubico Text Logo
  • RSS
  • Twitter
  • LinkedIn
  • Facebook
  • Instagram
  • YouTube
  • GitHub
  • Product finder quiz
  • Find set-up guides
  • Buy online
  • Contact sales
  • Get Yubico updates
  • Careers
  • Events
  • Press room
  • About us
  • Investors
  • Partner programs
  • Affiliate program
  • YubiKey 5 Series
  • YubiKey 5 FIPS Series
  • YubiKey Bio Series
  • Security Key Series
  • YubiKey 5 CSPN Series
  • YubiHSM 2 & YubiHSM 2 FIPS
  • Yubico Authenticator
  • Zero Trust
  • Phishing-resistant MFA
  • Passwordless
  • Cyber insurance
  • More solutions
  • Industries overview
  • Yubico blog
  • Resource library
  • Cybersecurity glossary
  • Authentication standards
  • Developer program
  • Works with YubiKey
  • Help center
  • Downloads
  • Product documentation
  • Support Services
  • Professional Services
  • Contact support
Yubico © 2023 All Rights Reserved.
  • Sitemap
  • Cookies
  • Legal
  • Privacy
  • Patents
  • Terms of use
  • Trust