How can I buy a YubiKey?

You can order YubiKeys online from Yubico and from Amazon stores around the world using the “Buy Now” links on the Yubico website and on the Yubico web store. You can also find authorized local resellers.

We offer YubiKeys on Amazon with free shipping for Prime members.

What payment types do you accept?

When purchasing from our online store, you can use most major credit and debit cards including Visa, MasterCard, Maestro, Discover, and American Express. We also accept payments using PayPal.

When purchasing from Amazon stores, you can use a variety of major credit and debit cards and other payment options. Refer to your Amazon account for more information about payment options.

How much does the shipping and handling cost when ordering YubiKeys online from Yubico?

The shipping and handling costs depend on where you want your YubiKeys shipped and how many YubiKeys are in your order. For most countries, there is a US$5 option for up to 3 YubiKeys.

US & Canada:

Number of YubiKeys Cost of S & H (Estimated)
1-5 US$5 (Standard shipping)
More than 5 USPS tracked from US$15
FedEx from US$40

Europe, Asia, Africa, Middle East, Australia, & New Zealand:

Note that VAT is charged on shipping and handling in European Union countries.

Number of YubiKeys Cost of Standard S & H (Estimated)
1-3 US$5 (Standard shipping)
More than 3 UPS from US$30

Americas (except US & Canada):

Number of YubiKeys Cost of Standard S & H (Estimated)
1 US$5 (Standard shipping)
2-10 US$10 (Standard shipping)
More than 10 USPS tracked from US$40
FedEx shipment from US$85

China:
Contact us before ordering. We can only ship to companies and those ordering must supply a C/R code. DHL Express is the only service we offer for delivery to China.

Afghanistan & Russia:
We cannot currently ship to Afghanistan or Russia. We are working on solutions for shipping to these countries.

North Korea, Iran, Sudan, & Syria:
We cannot ship to these countries.

Important shipping notes:

  • Make sure your shipping address is correct. If a shipment fails to arrive due to an incorrectly entered shipping address,the appropriate shipping and handling fees will be re-charged before the order is re-shipped. As the shipment might take up to 6 weeks to arrive, please do not use an address that will not be valid at least for that time. We will not be responsible for unsuccessful deliveries in such cases.
  • We do not offer the US$5 option without tracking for several countries where we have experienced a high rate of non-delivery. In those countries we required tracking to ensure that you will receive your order.

How long will it take to receive my order?

Estimated Shipping Times:

Destination Country Days
(Estimated, Standard S & H)
United States 3-7
Scandinavia 2-4
Western Europe 3-5
Canada, Mexico 14
South America 28*
Rest of world 5-10

*Usually delayed by Customs Clearance

Orders usually ship within one business day of receipt. Note that these are estimates and shipping times can vary. Allow an additional 7-10 days before contacting Yubico (or your reseller) to inquire about a shipment.

How is US sales tax calculated?

Yubico is currently required to charge sales taxes in the following states: California, Colorado, Tennessee, and Washington.

If an item is subject to sales tax in the state to which the order is shipped, sales tax is generally calculated on the total selling price of each individual item. For certain shipments, taxes may be collected on shipping and handling charges in accordance with state tax laws. The amount of tax charged on an order will depend on factors including the type of item purchased and destination of the shipment. Factors can change between the time you place an order and the time of credit card charge authorization, which could impact the sales tax calculation. The amount appearing on your order is an Estimated Tax and may differ from the sales taxes ultimately charged.

Why does the store show that my VAT number is invalid?

We use the VIES service to validate VAT numbers. If your number does not validate, we cannot accept it. Check if your number validates on the VIES service. If it does not, contact your local VAT authority.

Why can’t I create an account so that I can easily order more YubiKeys in the future?

We are concerned about your security and your privacy. We do not use accounts for our online store, as we do not want you to have to use passwords to buy a YubiKey. We try to store as little personally identifying information as we can while still providing you excellent service and support.