Yubico's Use of Cookies, Web Beacons, and Similar Technologies

  1. Yubico's use of cookies, Web Beacons, and Similar Technologies
    This section describes our use of cookies, web beacons and similar technologies. For further information on how the information we collect via cookies may be used and shared, please see our Privacy Notice.
    1. What are cookies and how do we use them?
    2. A cookie is a small text file that may be placed on your computer, mobile phone, or other device when you visit a website. A cookie enables recognition of your device and collection of information on what websites and functions that have been visited and used. It also helps to maintain your settings when you are navigating a website or return to the same website at a later point. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). Please see linked appendix for a further description of the cookies. A web beacon is a small graphic image (also known as "pixel tag" or "clear GIF") that may be included on our sites, services, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behavior. Similar technologies refer to technologies that store information in your browser or device utilizing locally shared objects or local storage and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We use the terms "cookies" generally in our notices to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
    3. About your consent to the use of cookies
    4. When you visit a website, you have the right to receive certain information such as how cookies are used. Furthermore, you need to consent to our use of cookies. If you do not consent to the use of cookies, it may affect your user experience and you may not get full access to all features and functions on our website. In case you have given your consent to the use of cookies, you can easily withdraw your consent and choose to block and/or delete the cookies. For more information on how to block/erase cookies, please see below section "How to avoid cookies".
    5. Processing of personal data
    6. Some of our cookies may collect information that is personal data. We collect such information for the purpose of assessing the performance of our websites, services and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed a link, or to improve our website content, services or tools. In some cases, the information collected by the cookies will only be used for statistical purposes and to improve our website. We will not be able to identify you through such information. For more information regarding how we use your personal data and for information regarding your rights, please see our privacy notice.
  2. Cookies placed by third parties
    Our website may contain content and sharing tools embedded from various social networks, such as Facebook, Twitter and LinkedIn. These networks/suppliers may use and place cookies on our website. We do not have access to, and cannot control, these cookies or the personal data and information that they may collect.
  3. You therefore need to check the websites of these networks/suppliers to get further information on how they manage cookies, what information their cookies collect and how such cookies can be erased.
  4. How to avoid cookies
    Many web browsers allow you to manage your preferences regarding the use of cookies. You can set your browser to refuse cookies or delete certain cookies. You can find out more about cookies and how to delete and control them on www.aboutcookies.org or click help in your browser menu. If you have any questions or comments about our use of cookies, contact our customer support. Please note that if you block our use of cookies, you may be unable to access certain areas of our website and features and functions may not work properly.

Last updated: May 24, 2018

Appendix: cookies, web beacons and other technologies on Yubico websites

Name Type of cookie, information collected by the cookie and the function of the cookie Retention period Domain name Disclosure of information to third parties
BIGipServer Used to distribute traffic to the website on several servers in order to optimize response times. Session yubico.com
PHPSessionID Preserves user session state across page requests. Session yubico.com
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 26 months yubico.com Google (USA)
_gat Used by Google Analytics to throttle requests. 26 months yubico.com Google (USA)
x_gid Registers a unique IDE that is used to generate statistical data on how the visitor uses the website. 26 months yubico.com Google (USA)
_hjIncluded InSample This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. 365 days yubico.com HotJar (Malta)
ads/ga-audience (pixel) Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites. Session google.com Google (USA)
(unnamed) (Unclassified) Session google.com HotJar (Malta)
admin-ajax.php-wc_cart_hash Keeps track of store cart state when updating contents. Session yubico.com
_hjCookieTest Helps analyze users’ web site and store behavior. Session yubico.com HotJar (Malta)
_hjRecording Enabled Helps analyze users’ web site and store behavior. Session yubico.com HotJar (Malta)
_mkto_trk Links visitor behavior to the recipient of an email marketing campaign to measure it. 2 years yubico.com Marketo (USA)
wc_ fragments Keeps track of the user’s cart across a session. Session yubico.com
GENUINE_YK_VERIFICATION_CH Used to hold the challenge for the U2F/WebAuthn ceremony. Session yubico.com
webevents/ visitWebPage (pixel) Created by Marketo to track traffic for webevents. Session mktoresp.com Marketo (USA)
collect (pixel) Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session google-analytics.com Google (USA)
CONSENT Helps track cookie consent for Google. 236 Months google.com Google (USA)
(local storage) SessionID to associate the user with their web live chat session Persistent yubico.com Freshworks (USA)
(local storage) SessionID to associate the user with their web live chat session. Persistent wchat.freshchat .com Freshworks (USA)
(local storage) Local storage of user chat history. Persistent wchat.freshchat .com Freshworks (USA)