Resource Category: White papers and reports
Stay up to date on company and partner news, product tips, and industry trends.
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Osterman Research Cyber Security in Financial ServicesThe financial services industry is under cyber attack.
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CCW March 2020 Market StudyThis Market Study aims to empower action rather than admiration when it comes to technology.
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Weathering the Perfect StormSecuring the cyber-physcial systems of critical infrastructure.
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March 2020 State of Contact Center Technology
Review of the most urgent contact center objectives and opportunities for technology.
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2020 State of Password and Authentication Security Behaviors ReportThe 2020 State of Password and Authentication Security Behaviors Report Research sponsored by Yubico Independently Conducted by Ponemon Institute LLC February 2020
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Securing & Elevating the Remote Agent ExperienceThe current state of today’s contact center security is particularly vulnerable.
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Establishing a Secure Portable Root of Trust with WebAuthnLearn how to establish a “root of trust,” the mechanism in which a user recovers an account or establishes their identity on a new device
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Introducing WebAuthn: enabling a streamlined and more secure user authentication experienceWebAuthn eliminates the need for creating and storing passwords in a central location.
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The WebAuthn standard: why it matters and how it worksWebAuthn makes fast and easy authentication a reality.
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Authentication: It’s All About the User Experience, SANS InstituteHow can you prove you are who you say you are?
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