Resource Category: White papers

Essentials for Strong Authentication in Call Centers

Best practices for YubiKey deployment in a decentralized hardware-based authentication mode.

WebAuthn Why it Matters How it Works

The time has come for web and mobile app development teams to begin implementation of WebAuthn.

Securing & Elevating the Remote Agent Experience

The current state of today’s contact center security is particularly vulnerable.

Introducing WebAuthn-Enabling a Streamlined Secure UX

WebAuthn offers users a wide range of ways to authenticate.

Establishing a Secure Portable Root of Trust with WebAuthn

Users now have the ability to establish an external authenticator as a portable root of
trust.

Authentication: It’s All About the User Experience, SANS Institute

How can you prove you are who you say you are?

Ponemon 2019 State of Password and Authentication Security Behaviors Report

There are a growing number of security breaches happening daily to individuals and businesses.