Tag: call center


Best practices to secure call centers with phishing-resistant MFA

Join Yubico for a roundtable discussion to learn phishing-resistant MFA and deployment best practices for call centers, gathered from numerous global deployments across critical industries such as financial services, healthcare, hospitality, retail, technology and others. 


Securing call centers with phishing-resistant MFA

Read the white paper to learn how to secure your call center environments against phishing and account takeovers using the phishing-resistant YubiKey


How to best secure your call center environments with against modern cyber threats

Learn key considerations in choosing the right authentication solution for call centers.

Strong Authentication for Call Centers

The ideal hardware security key to secure data against phishing and improve agent productivity YubiKeys offer phishing-resistant multi-factor and passwordless authentication for in-person, hybrid, and remote call center environments ensuring data security and high productivity. Many global regulations such as PCI DSS call for mobile-free environments across call centers as using mobile phones for authentication

Authentication for mobile restricted environments

Mobile-free, secure authentication Environments where mobile use is restricted are unable to use most MFA methods such as SMS, mobile authenticator apps or mobile push. The YubiKey offers easy and secure authentication when there is no cellular connection or a mobile device. Webinar: Best practices for securing mobile-restricted environments with MFA Secure Authentication without a


March 2020 State of Contact Center Technology

Review of the most urgent contact center objectives and opportunities for technology.


Securing & Elevating the Remote Agent Experience

The current state of today’s contact center security is particularly vulnerable.