City of Mission Viejo uses YubiKeys to provide a frictionless experience for employees
About our customer City of Mission Viejo
Mission Viejo is a commuter city located within Orange County, California, United States, in the Saddleback Valley. Mission Viejo is considered one of the largest master-planned communities ever built under a single project in the United States.
Key results:
- Strong security for remote workers
- Phishing defense
- Enhanced user experience
The challenge:
The city of Mission Viejo has embraced digital services, allowing constituents to report complaints and submit service requests to different departments, attend virtual meetings and access city records online. the city previously relied on complex password requirements for authentication, but decided to adopt a hardware security key-based MFA solution to strengthen its security posture.
“Despite all the user training and password restrictions in place, usernames and passwords are not enough to secure access to critical systems these days. Bad actors can use password spraying or social engineering to gain access”
The solution:
YubiKeys help the city meet high security standards, but it’s also more cost effective compared to other MFA solutions. And because it doesn’t require password changes as often, it provides a more frictionless experience for government employees.