• Professional Services Schedule

    Updated January 1, 2026

    The terms and conditions of this Professional Services Offering Schedule (“Professional Services Schedule”) governs Yubico’s provision of Professional Services (“PS”) as described below and is also subject to the Yubico Enterprise Sale and License Agreement, Subscription Schedule (Subscription customers only), and/or an Order Form or Statement of Work (“SOW”) as applicable as agreed to between the parties. Unless otherwise defined in this Professional Services Schedule, all capitalized terms will have the meanings given to them in the Yubico Enterprise Sale and License Agreement.

    1) SERVICES

    a) Professional Services. “Professional Services” means consulting services to be provided by Yubico (i) subject to Customer’s payment of the applicable fees and as described in the applicable Order Form and/or SOW or (ii) as an entitlement as described in the Subscription Schedule. Professional Services offerings: (a) are delivered through remote consultation via phone, email, or video conferencing platforms, (b) do not include onsite work at Customer facilities, (c) do not require access of any kind to Customer’s networks, systems, or applications, and (d) are provided by Yubico for Customer’s internal use only and Customer remains solely responsible for implementing recommendations and performing any changes within Customer’s environments. Any exceptions to the foregoing must be agreed to in writing executed by both parties outlining any changes in scope, access and additional fees. The Professional Services offerings set forth in the table below are current as of the Effective Date of the Yubico Enterprise Sale and License Agreement and may be amended, modified, or discontinued by Yubico at its sole discretion, without prior notice.

    *All Professional Services hours, whether bundled or an entitlement, will be deducted in 15-minute increments.

    a) Performance of Services. Subject to Customer’s payment of PS fees (as applicable), Yubico will perform the Professional Services specified in the Subscription Schedule. Order Form or as outlined in any Statement of Work (“SOW”) as agreed upon between the parties.

    2) DESIGNATED CONTACTS. Each party will designate one or more individuals who will serve as the point(s) of contact between the parties for all matters relating to Professional Services to be performed thereunder. A party may designate new contacts by written notice to the other party.

    3) FEES; EXPENSES.

    a) Fees. Customer shall pay Yubico the fees specified in the applicable Order Form and/or Statement of Work, in accordance with the terms set forth therein. Unless stated otherwise in an Order Form or Statement of Work, fees for Professional Services will be paid upfront at the time of purchase and paid per the payment terms outlined in the Yubico Enterprise Sale and License Agreement. All amounts due will be paid in U.S. currency. All fees, expenses and other amounts payable to Yubico hereunder are net amounts and are payable in full, and do not include any sales, use, withholding, value added or other applicable taxes, tariffs, duties, or out-of-pocket expenses, payment of which will be the sole responsibility of Customer (excluding any taxes based on Yubico’s net income). Customer will promptly reimburse Yubico for any such amounts that Yubico pays on Customer’s behalf.

    b) Expenses. Unless otherwise provided in a Statement of Work, Customer will also reimburse Yubico for all pre-approved reasonable and customary out-of-pocket travel, lodging and related expenses incurred by Yubico in connection with Yubico’s performance of Professional Services. At Customer’s request, Yubico will furnish Customer with copies of receipts and other customary documentation for any expenses for which Yubico requests reimbursement hereunder.

    4) OWNERSHIP. With the exception of Customer’s underlying and pre-existing intellectual property used to create the Deliverables (as defined below), Yubico will own all right, title and interest in and to the Deliverables. The term “Deliverables” shall mean any deliverables created by Yubico during the performance of the Professional Services, whether published or unpublished. Yubico grants to Customer a limited non-exclusive, non-sublicensable, non-transferable license to use the Deliverables solely (i) for Customer’s internal business purposes, and (ii) in conjunction with Customer’s use Yubico Products or Subscription Services during the applicable license term.

    5) PS TERMINATION OBLIGATIONS. Upon termination of the Yubico Enterprise Sale and License Agreement, Order Form(s) and/or Statement of Work(s), Customer will: (a) promptly (i) return to Yubico the applicable portions of the Professional Services not owned by Customer and all related copies and portions; (ii) return or destroy all Yubico Confidential Information to Yubico; and (iii) Customer will, within 30 days after receipt of Yubico’s invoice, pay all accrued and unpaid fees and expenses; and (b) Yubico will promptly (i) deliver to Customer all deliverables or other work products (and any unfinished portions thereof) pursuant to any active Statements of Work; (ii) return to Customer all Customer materials, and (iii) return or destroy all Customer Confidential Information to Customer. The rights and obligations of this Section 5 shall survive termination of the Yubico Enterprise Sale and License Agreement, Order Form and/or any Statement of Work.