The solution: YubiKeys simplify strong authentication within an easily managed platform
“We decided to utilize YubiKeys to streamline authentication to our Duo implementation. Obtaining YubiKeys is very straightforward and it is a very easy process for us to manage and deploy to our end-user customers.” Dustin continues, “The ability to say, ‘With the YubiKeys, we offer a PCI compliant environment for you’, opens the door much easier with our more security conscious clients. The PCI-DSS compliance mandated by the payment card industry also increased the marketability of the RCS platform to agencies requiring audited compliance merits from MFA implementation into the RCS product line.” Users enjoy the convenience and simplicity of touching the YubiKey when prompted for multi-factor authentication. We were able to easily roll them out to our existing customers, and have also begun including YubiKeys as part of the onboarding process for new customers as well.
RCS, in a typical 48 hour period, authenticates over 11,000+ user logins with YubiKeys. YubiKeys are used to protect devices, as well as specific users and shared-user profiles. The current platform, at last count, supports some 2500+ identities, as a mixture of device and user authentication completions.
RCS recently upgraded to YubiKey 5 Series keys, supporting open standards-based protocols such as FIDO2 / WebAuthn, FIDO U2F, Smart Card, OATH-OTP, and more, which provides a flexible platform to enable new strong authentication workflows using the same YubiKeys customers already have in the field.