Delivery – Self-service Ordering

Empowering end users to request YubiKeys via self-service and shipping directly to the address of their choice.

Learn more about YubiKey as a Service

Empower your end users to order YubiKeys

The Customer Portal provides a centralized workspace for managing Self-service Ordering of YubiKeys. Available exclusively through YubiKey as a Service, this capability allows organizations to let employees, contractors, suppliers, and end customers order their own YubiKeys through a simple, guided experience.

End users can select their preferred YubiKey form factor and receive keys shipped directly to their home or office across the U.S., Canada, and Europe. This self-service ordering reduces IT overhead, accelerates rollout timelines, and enables faster adoption of security measures across your organization.

For IT admins

Expedite your time to value

IT admins manage self-service ordering through the Customer Portal, with the company-branded look and feel with minimal effort.

• Send customized invitations to individuals or groups, branded with your organization’s messaging, logos, and colors.
• Define which YubiKey form factors and quantities users can order.
• Track order claims, shipping status, and delivery progress in real time.

This hands-off approach reduces operational burden while accelerating organization-wide coverage.

For end users

Self-service Ordering of YubiKeys

Once invited, end users complete their YubiKey order in a guided flow which is in their company-branded experience.

• Select preferred YubiKey form factor(s).
• Enter a home or office shipping address.
• Receive real-time shipping updates through delivery.

Users can get up and running quickly, securing the applications and devices they use every day without IT intervention.