Resource Category: White papers and reports
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CCW March 2020 Market Study This Market Study aims to empower action rather than admiration when it comes to technology. Read more -
Weathering the Perfect Storm Securing the cyber-physcial systems of critical infrastructure. Read more -
March 2020 State of Contact Center Technology Review of the most urgent contact center objectives and opportunities for technology. Read more -
2020 State of Password and Authentication Security Behaviors Report The 2020 State of Password and Authentication Security Behaviors Report Research sponsored by Yubico Independently Conducted by Ponemon Institute LLC February 2020 Read more -
Securing & Elevating the Remote Agent Experience The current state of today’s contact center security is particularly vulnerable. Read more -
The WebAuthn standard: why it matters and how it works WebAuthn makes fast and easy authentication a reality. Read more -
Authentication: It’s All About the User Experience, SANS Institute How can you prove you are who you say you are? Read more -
Ponemon 2019 State of Password and Authentication Security Behaviors Report There are a growing number of security breaches happening daily to individuals and businesses. Read more